FAQs

Frequently Asked Questions

1. What payment methods do you accept? We accept credit card payments (Visa, MasterCard, American Express) and PayPal.

2. How long does it take for my order to arrive? Within the USA, orders typically arrive within 3 to 5 business days. International shipments may take between 7 to 15 business days, depending on the destination.

3. Can I return an item if I'm not satisfied? Yes, we accept returns within 30 days from the date of receipt of the order. The item must be in its original condition and with intact packaging.

4. How can I track my order? Once your order has been shipped, you will receive an email with a tracking number so you can monitor the status of your delivery.

5. Do you have customer service? Yes, our customer service team is available to assist you from Monday to Friday, 9:00 am to 5:00 pm, local time. You can reach us via our online contact form or email us at Espaciocreativo012@gmail.com.

For more questions or additional information, feel free to contact us.